Hanton Studio
Support
Help with your QR artwork, exports and local data.
Contact the developer
Email hanton.studio@gmail.com. Include your app version, Android version, phone model and the steps that led to the problem. A screenshot with private details removed can help.
Use a harmless example instead of real Wi-Fi passwords, contact details or customer data. Never send passwords, verification codes or payment-card details.
CSV batches
Use UTF-8 text with one QR per line and no header row. Start with the QR type, then its value. Extra fields depend on the type; the app's Load sample button includes more examples.
text,ASSET-001
text,ASSET-002
text,ASSET-003Check rows before exporting. A batch produces named PNG files and a report in one ZIP. It does not create a physical label sheet or maintain an inventory database.
My CSV is greyed out in the picker
Some Android document providers label CSV files differently. A fix is being prepared. Until it reaches your installed version, paste the CSV text into Batch, or choose the plain-text example above. Renaming a binary spreadsheet to .csv does not convert it; export CSV or plain text from your spreadsheet application.
Common questions
A QR design will not scan
Try square modules, dark ink on a light background, a clear border and no centre logo. Shorter content usually produces a simpler code. Check the preview's readiness result and test the exported image with another scanner before printing. Local checks cannot guarantee every camera, screen or printer will read a design.
Where is my exported ZIP or image?
Android's share sheet sends an export to the app you choose. A shareable file in app cache is not necessarily a permanent copy in Downloads. Save through an appropriate share target or the app's available save action, and confirm the file exists before clearing app storage.
Does a safe-looking result guarantee a safe website?
No. QRForge inspects the payload locally for warning signs; it does not investigate the destination website or provide a live reputation verdict. Read the destination carefully before opening it.
I bought QRForge but cannot find it on another phone
Check that Google Play is using the account that purchased the app. QRForge is currently a paid-upfront app, not a subscription. Google Play handles purchase and refund requests. For an app problem, email the developer; do not send payment-card details.
How do I remove my local history?
Use Clear library in the app. Exported files and copies in other apps are separate. Android backups depend on your device settings; see the privacy notice for the distinction.